CCTV Operator Training NDST Ltd

CCTV operator training from NDSTS

The role of a Closed Circuit Tele-Vision (CCTV) operator is one of today’s most high profile security positions. Higher expectations are being placed on systems and operators to assist with crime, from anti-social behaviour on our streets to murder and terrorism. As a result, CCTV operators’ responsibility to deliver a high quality of service has greatly increased over recent years.

The BTEC Award in CCTV Operations (Public Space Surveillance) is designed to provide:

  • Training for those in the security sector specialising in CCTV operations in public surveillance
  • Opportunities for CCTV operators in public surveillance in the security sector to achieve a nationally recognised Level 2 vocationally specific qualification
  • The knowledge, understanding and skills learners need to apply for a licence to practice from the Security Industry Authority

You need a Public Space Surveillance CCTV licence if you are involved with operating CCTV equipment which is either deployed into fixed positions or has a pan, tilt and zoom capability
where your role requires you to do any of the following:

  • Pro-actively monitor the activities of members of the public whether they are in public areas or on private property;
  • Use cameras to focus on the activities of particular people either by controlling or directing cameras at an individual’s activities;
  • Use cameras to look out for particular individuals;
  • Use recorded CCTV images to identify individuals or to investigate their activities.
  • Anyone involved in providing contracted Public Space Surveillance CCTV services needs a licence. This includes employees, managers, supervisors and directors of security companies.

For more information regarding licensing please visit the SIA website on

This award is a 30hr qualification consisting of two units of 15hrs each:

PART 1 (15hrs) – CCTV Control Room Principals:

  • Roles & Responsibilities of a CCTV Operator
  • Codes of Practice, Operational Procedures & Guidelines
  • CCTV Equipment and its Operation
  • Control Room Communications and Access Control
  • Legislation for CCTV Operations
  • Dealing with CCTV Incidents
  • CCTV Surveillance Techniques
  • Fire and Emergency Procedures
  • Health & Safety at Work

PART 2 (15hrs) – CCTV Control Room Practices:
During this practical unit, learners will be expected to:

  • Demonstrate knowledge and understanding of the relevant governing Acts
  • Explain reasons for carrying out close observation of suspects
  • Complete handwritten CCTV logs

Discuss court procedures regarding exhibits and giving evidence

Part 1 of the award is assessed by means of an externally set and marked multiple choice test.
Part 2 of the award is internally assessed. Candidates must pass both assessments in order to achieve the
full qualification.

Candidates successfully achieving both Part 1 and Part 2 will receive a certificate from EDEXCEL.

The minimum guided learning hours for this award is 30 hours (inclusive of examinations), which can be delivered in one block of 4 consecutive days or a combination of weekend/evenings, etc., as required by the client.

For information regarding exemptions and a listing of exemption qualifications visit the SIA website on

There are no formal entry requirements. However, to benefit fully from the programme candidates should have literacy and numeracy skills to minimum level 1.