Door Supervisor in Epsom, Guildford, Horsham & the South East

Are you looking for professional, SIA-licensed door supervisors for your commercial premises in Surrey, London or the wider South East region? From public houses to clubs to theatres, door staff and the night-time economy go hand in hand. Our personnel provide an essential role, be it making a good first impression for your business, building a rapport with your clientele or upholding your premises license. Every aspect of this service ensures your venue remains safe and secure, while letting those inside have an enjoyable experience.

Based in Dorking, our security company has long-standing relationships with businesses and event organisers in Epsom, Guildford, Horsham, Kingston and Sutton. But we provide bespoke door supervision solutions throughout Surrey, London, the Home Counties and across the South East.

NDST Ltd is a SIA-approved contractor. You can rely on us to provide SIA-licensed door supervisors of the highest calibre, all of whom reflect our own unmatched standards for excellence.

For your peace of mind, our security company holds public and employer’s liability insurance, as well as efficacy insurance, for all our operations

Door Supervisors | What to Expect

Your personnel will report for their assigned duties promptly in an agreed uniform. This consists of a black suit and shirt with an NDST Ltd company tie. We recognise the importance of making a good first impression on behalf of your venue. In addition to personal appearance, we also prioritise customer service and satisfaction.

When arranging for arrival at your site in Epsom, Guildford, Horsham or the surrounding areas, we factor in the time needed to perform the necessary safety checks.

From Kingston to Sutton, no matter the type of venue you operate in Surrey, London or the South East, these safety checks include:

  • Ensure all fire exits are clear. Check safety appliances and equipment are in full working order
  • Use tally counters to account for all staff and customers as per the venue’s license requirements
  • Door supervisors enter their full name, badge number and expiration date, next of kin details as well as time in and out on your company’s time sheet
  • Document all relevant Health & Safety information on the appropriate paperwork, as required

Our security company provides door personnel who fully understand their roles and responsibilities. These include the following duties:

  • Facilitate the smooth operation of your venue
  • Control venue ingress and egress, including all exits
  • Politely and professionally uphold venue search policies
  • Provide a safe environment for an enjoyable experience
  • Assist patrons where needed, dealing with their concerns
  • Observe patron behaviour within the venue
  • Safely deal with anyone causing offence or posing a safety risk to others
  • Uphold licensing laws by preventing criminal offence within the venue

NDST Ltd recognises that your brand has its own identity and specific venue criteria. As such, our security company provides a door supervision solution tailored to your specific needs.

Our door supervisors undergo inductions to your site’s specific needs. You can rest assured that your venue is protected and secure.

Some of the most common roles and responsibilities our personnel perform include:

  • Regular patrols of your property and the perimeter
  • Check calls to the control centre
  • Safety Procedures
  • Lockdowns
  • Searches

Are you a SIA-licensed door supervisor looking for job opportunities? Please visit the Recruitment page for more information. You can also navigate to the Security Training page to find opportunities to expand your skillset.

As a Dorking-based security company, we provide services, and recruit, in areas like Epsom, Guildford, Horsham, Kingston and Sutton.

Call us on 01306 779 436/437 (Office) or 0808 155 6985 (Operations) to talk over your door supervisor needs in Epsom, Guildford, Horsham or the wider South East region.